We wanted to redo our master bath shower and had a lot of questions. Esox Custom Tiling was quick to respond with a with meeting with us. They walked us through the whole process and put us at ease so we knew how to proceed. We discussed our proposed design in which they showed us several alternatives that made a big improvement to the overall result. If you want to feel at ease and work with real craftsmen, I would suggest going with them. I highly recommend them and give them 5 stars.